General terms and conditions

On this page you can read our terms and conditions. We have tried to make these as simple as possible for you to read. If you have any questions, pleasecontactus at .

Thnx BV - KVK number 74191543 

I. Applicability 

1.1. These General Terms and Conditions apply to all offers made by Thnx BV and to all agreements entered into with Thnx BV. 

1.2. The provisions of these General Terms and Conditions may only be deviated from if expressly agreed in writing, in which case the other provisions of these terms and conditions shall remain in full force.

1.3. General conditions used by the buyer are not applicable unless explicitly agreed to in writing by Thnx BV.

1.4. Buyer" means any natural or legal person who has or will have a contractual relationship with Thnx BV. 

1.5. The websites of Thnx BV focus on the European, Asian and American markets.

1.6. Thnx BV reserves the right to change or supplement the General Terms and Conditions from time to time.

1.7. By using the Thnx BV websites and/or placing an order, the Buyer accepts these General Terms and Conditions as well as all other rights and obligations as stated on the website.

1.8. Thnx BV is authorized to make use of third parties in the execution of an agreement with the Buyer.

II. Offers and conclusion of agreements 

2.1. Offers or quotations should be regarded as an invitation to the potential Buyers to make an offer. Thnx BV is in no way bound by these offers or quotations, unless this has been unambiguously recorded in writing. The acceptance of the invitation to make an offer by the potential Buyer is regarded as an offer and only leads to the conclusion of an agreement if the other provisions of this article have been met.

2.2. Offers are valid while stocks last.

2.3. A tender issued by name has a validity period of two (2) weeks, unless a different period is stated in the tender.

2.4. An offer of the potential Buyer as mentioned in article 2.1 is deemed to be made in one of the following circumstances:  

a. the potential Buyer has entered the data on the appropriate screen of the internet site and sent the relevant data ("order form") to Thnx BV electronically. These have been received by Thnx BV.

b. the potential Buyer has expressly stated by telephone that he wishes to receive a certain product and/or service;  

c. an offer has been signed by the Buyer and received by Thnx BV if an offer has been made by Thnx BV in its own name.

2.5. An agreement is established at the moment that an order confirmation is handed over to the Buyer or, in case the offer is made through the internet site, sent by e-mail to the e-mail address provided by the Buyer. This agreement can be revoked by Thnx BV if the Buyer does not meet the conditions or has not met the conditions in the past. In that case Thnx BV will inform the Buyer within ten (10) days after receiving the order.

2.6. Buyer and Thnx BV explicitly agree that by using electronic means of communication a valid agreement is created, as soon as the conditions in article 2.4 and 2.5 are met. In particular the lack of a normal signature does not affect the binding force of the offer and its acceptance. The electronic files of Thnx BV count, as far as the law allows, as a presumption of evidence.

2.7. Information, images, oral communications, statements etc. regarding all offers and the main characteristics of the products provided by telephone or by e-mail are given as accurately as possible. However, Thnx BV cannot guarantee that all offers and products are fully in accordance with the information provided. Deviations can in principle not be a reason for compensation and/or dissolution.

III. Prices

3.1. All prices are expressed in Euros, in accordance with the relevant legal requirements, and are exclusive of turnover tax.

3.2. Special offers are only valid as long as stocks last. 

3.3. The Buyer owes the price that Thnx BV has stated in its confirmation in accordance with article 2.5 of these general conditions. Obvious (manipulation) errors in the quotation, such as evident inaccuracies, can also be corrected by Thnx BV after the conclusion of the agreement. 

3.4. Delivery costs are not included in the price. With regard to certain payment methods, further conditions apply with regard to the delivery method and the associated costs. This will be clearly communicated to the Buyer.

3.5. If the prices for the offered products and services increase in the period between the order and the execution thereof, then the Buyer may cancel the order or dissolve the agreement within ten (10) days after notification of the price increase by Thnx BV. Price increases imposed by law, such as an increase in the VAT rate, are per definition allowed. However, in all cases the Buyer will first be informed by Thnx BV.

IV. Payment 

4.1 Orders through the internet site can be paid in the following ways:  

a. advance payment
b. on invoice  

Thnx BV may expand the payment options in the future. Other payment methods will be announced on the website.

4.2 Other payment methods, with the exception of prepayment, can only be used if the conditions of such methods - including a check on the creditworthiness and authentication and authorisation of the potential Buyer - have been met.

4.3 In case Thnx BV has agreed upon a term of payment, the mere expiry of this term will cause the Buyer to be in default. Payment terms can only be agreed upon in writing under conditions to be determined and agreed upon at that time.

4.4 In the event of non-payment or late payment by the Buyer, an interest of 1.15% per month will be payable on the outstanding amount from the day on which payment should have been made until the day of payment in full, whereby a month commenced will be counted as a full month.

4.5 All (extra) judicial costs of any nature whatsoever, which Thnx BV has had to incur as a result of non-compliance by the Buyer with his (payment) obligations, will also be borne by the Buyer.

4.6 In case of non-timely payment Thnx BV is authorized to dissolve the agreement with immediate effect or to suspend (further) delivery until the Buyer has met his payment obligations in full, including the payment of interest and costs due.

4.7 In case of a one-time authorisation, the authorisation will be executed before the products can be shipped.

V. Delivery and delivery time

5.1 Orders will be delivered as soon as possible. In principle Thnx BV strives to ship orders placed before 15:00 on a workday on the same day. The final delivery time is 30 days after receipt of the order, with the exception of advance payments where the final delivery time is 30 days after receipt of the payment. The consumer will be informed by Thnx BV if the delivery time is longer than 30 days. After 30 days the consumer has the right (unless otherwise agreed) to dissolve the purchase agreement. Crediting of the purchase price will take place within 30 days. The mentioned delivery time is only an indication and therefore no rights can be derived from it. Thnx BV may provide further information about delivery times on the website or otherwise make this information known in writing. Such information is indicative only.

5.2 If a product that is temporarily out of stock is ordered by the Buyer, an indication will be given as to when the product will be available again. Thnx BV strives to notify Buyer of delays within one business day by telephone or email.

5.3 Deliveries will be made to the address provided by the Buyer at the time the agreement is entered into.

5.4 As soon as the products to be delivered have been delivered to the indicated delivery address, the risk with regard to these products is transferred to the Buyer.

5.5 Collection is possible on working days between 09.00 and 17.00 after making an appointment by telephone.

VI. Exchange and right of withdrawal 

6.1 The Buyer is obliged to carefully inspect the products or have them inspected immediately upon receipt.

VII. Satisfaction guarantee 

7.1. When purchasing products, the consumer has the possibility of dissolving the contract, without giving reasons, during at least fourteen days. This period commences on the day following receipt of the product by or on behalf of the consumer. You will always receive a response from us within 5 working days. During this period the consumer will handle the product and packaging with care. He will only unpack or use the product to the extent necessary to judge whether he wishes to keep the product. If he exercises his right of withdrawal, he will return the product with all accessories and - if reasonably possible - in the original condition and packaging to the entrepreneur, according to the entrepreneur provided reasonable and clear instructions.

7.2 Thnx BV shall never be liable for any damage - including theft or loss - caused to the packaging or the product upon return.

7.3 The costs of returning the product are borne by the consumer Buyer.

7.4 In case the consumer-Buyer has made use of his/her right of withdrawal as mentioned in the previous section, Thnx BV will repay the amount paid by the consumer-Buyer to Thnx BV within 30 days.

VIII. Retention of title 

8.1 Notwithstanding the actual delivery, ownership of the products is not transferred to the Buyer until the Buyer has paid in full all that he owes in respect of any agreement with Thnx BV, including payment of interest and costs, also in respect of earlier or later deliveries and any work carried out or to be carried out in relation to the products.

8.2 The Buyer may not encumber, sell, resell, dispose of or otherwise encumber the products before ownership thereof has passed.

IX. Warranty and liability 

9.1 If a product ordered at Thnx BV becomes defective during the guarantee period, you can return the product to Thnx BV, or we will collect the product from you. Thnx BV takes care of the further handling of the repair.

9.2 Thnx BV is never obliged to pay any compensation to the Buyer or others, unless there is evidence of intent or gross negligence on her part. Thnx BV has no liability whatsoever for consequential loss or damage, indirect loss or damage and loss of profit or turnover.

9.3 If Thnx BV is obliged to compensate any damage, for whatever reason, such compensation will never exceed an amount equal to the invoice value of the product or service that caused the damage.

9.4 Without prejudice to the provisions of this article, no guarantee can be given if the wear and tear can be regarded as normal and further in the following cases:

a. if any changes have been made to the product, including repairs that have not been carried out with the consent of Thnx BV or the manufacturer;
b. if the original invoice cannot be submitted, has been changed or has been made illegible;
c. if defects are the result of improper use or use not in accordance with the intended purpose;
d. if damage is the result of intentional or grossly negligent use or negligent maintenance. 

9.5 The Buyer is obliged to indemnify Thnx BV against any claims that third parties may make against Thnx BV in connection with the execution of the agreement, in so far as the law does not prevent the relevant damages and costs from being for the account of the Buyer.

9.6 Thnx BV may include links to other internet sites on its internet site that may be interesting or informative for the visitor. Such links are purely informative. Thnx BV is not responsible for the content of the linked site or the use that can be made of it.

X. Force majeure

10.1 In case of force majeure Thnx BV is not obliged to fulfil its obligations towards the Buyer, respectively the obligation is suspended for the duration of the force majeure.

10.2 Force majeure is understood to be any circumstance independent of its will which prevents the fulfilment of its obligations towards the Buyer in full or in part. Such circumstances include strikes, fires, business disturbances, energy failures, disturbances in a (telecommunications) network or connection or used communication systems and / or the unavailability of the Internet site at any time, non delivery or late delivery by suppliers or other third parties and the absence of any government issued license.

XI. Intellectual Property 

11.1 The Buyer explicitly acknowledges that all intellectual property rights of displayed information, communications or other expressions concerning the products and/or the internet site belong to Thnx BV, its suppliers or other entitled parties.

11.2 Intellectual property rights are understood to mean patent, copyright, trademark, drawing and model rights and/or other (intellectual property) rights, including technical and/or commercial know-how, methods and concepts, whether or not patentable.

11.3 The Buyer is prohibited from making use of or making changes to the intellectual property rights as described in this article, such as for example multiplication without the express prior written consent of Thnx BV, its suppliers or other entitled parties, unless it only concerns private use of the product itself.

XII. Personal data 

12.1 The data you enter on the websites of Thnx BV will only be used for the processing of your order or for sending requested information. The information is not provided to third parties.

12.2 You can request to see your data and have them corrected or removed. To do so, please send an e-mail to info@thnxtags.com.

XIII. Applicable law and competent court

13.1 All offers and agreements are exclusively governed by Dutch law.

13.2 The applicability of the Vienna Sales Convention is expressly excluded.

XIV. Miscellaneous

14.1 Thnx BV has its registered office in 7533 BV Enschede, and is registered with the Chamber of Commerce for Veluwe and Twente under no. 74191543. The VAT identification number is NL859803752B01. Please send all correspondence regarding an agreement or these conditions to Thnx BV at the above address or to the e- mail address info@thnxtags.com.

14.2 The Thnx BV helpdesk is available for information at the indicated times.

14.3 Thnx BV strives to answer the received e-mails within 48 hours.

14.4 Depending on the (mobile) contract (not included), additional costs may be incurred, e.g. via telecommunications and/or data connections (downloading data, contact via SMS, e-mail, telephone call, etc.).

XV Payment methods of Klarna

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment method(s). Payment should be made to Klarna.

• Pay afterwards
• Spread Payments

You can find more information in the Klarna terms of use. General information about Klarna can be found here. Your personal data will be processed by Klarna in accordance with the applicable data protection act and as described in Klarna's privacy statement.